360 Farm & Regional

To ensure a high standard of claims servicing for the unique needs of our Farm Policies, we have partnered with Claim Central Pty Ltd trading as InsurX (InsurX) in conjunction with the claims teams operated by our security providers. Their purpose is to help guide you through the claims process, including monitoring all claims on a regular basis to ensure expeditious settlement.

InsurX have a proven track record in managing more than 160,000 property and motor claims on behalf of Australia’s leading insurers. They have achieved 11 local and international awards for their claims management services and technology.

Revolutionising the way farm property and motor claims are transacted, InsurX’s cutting-edge technology facilitates a seamless claims experience for your convenience delivering response times previously unavailable in regional Australia.

Please ensure you check the policy certificate to determine who underwrites the policy section then refer to the appropriate underwriter below to locate the relevant claim procedure.

Policies incepted on or after 01 July 2019:

All claims (other than Residential Strata) are handled by InsurX.
InsurX
P
1300 115 854 (toll-free)
E360farm@insurx.com.au

Residential Strata claims are handled by Sedgwick.
Sedgwick
P.
 1300 763 687 (24 Hour)
E. insurethatstrata@au.sedgwick.com

Policies with an inception date up to and including 30 June 2019:

Liability claims for all Lloyd’s products (other than Residential Strata) are handled by Proclaim Management Solutions (Proclaim). Proclaim have many years of experience dealing with various Lloyd’s syndicates and will be able to promptly deal with all claims and queries.
Proclaim
P.
 1300 552 446
F. 1300 858 329
E. insclaims@proclaim.com.au

Residential Strata claims are handled by Sedgwick.
Sedgwick
P. 
1300 763 687 (24 Hour)
E. insurethatstrata@au.sedgwick.com

Tokio Marine Policies:

Please note Tokio Marine handle all claims for the policies they have underwritten.
Tokio currently have multiple claim forms – please refer to Insure That website for further details on how to claim with Tokio Marine: https://insurethat.com.au/web/claims/tokio-marine-claims/

360 Farm & Regional is driven by rural people, providing traditional service, enabled by the best of technology.

Claims Documents

Farm & Regional Claim Form

Download

Contact 360 Farm & Regional Claims

How would you like to be contacted?

*Mandatory fields

George Stav

Head of Claims

D. 02 9056 1455
P. 1800 845 092
M. +61 436 021 472
E. george.stav@360uw.com.au