360 Construction & Engineering Claims

Making a claim with 360 Construction is simple and easy. Claims are handled by highly efficient & professional claims teams operated by our security providers, who will help guide you through the whole claim process, including monitoring all claims on a regular basis to ensure expeditious settlement.

To lodge a Claim or make an inquiry, please direct your claims as follows:

QBE Contact Details: 

• QBE Construction Claims Email: constructionclaims@qbe.com
• QBE Machinery Breakdown & Electronic Equipment Claims Email: aomajorloss@qbe.com

Forward any third-party correspondence including letters from solicitors, statements of claim, letters of demand immediately to 360 Claims:

• Do not admit liability for any incident whether verbally or in writing;
• Take all reasonable steps following an incident to protect the person or property from further injury or damage;
• Should any third party or their insurer/solicitor contact you, please avoid entering any conversation with them regarding the alleged incident and refer them to 360 Claims.;
• Obtain as much information as possible for example witness details, contact details of all parties involved.

We will determine if a Loss Adjuster or Solicitor is to be appointed, therefore please retain any relevant items/documentation and confirm specifics of location/site where incident occurred.

 With each claim form, you will need to attach or forward where applicable:

• Photographs of the damage;
• Repair / replacement quotations or order forms;
• If the damage/loss has been repaired/ replaced, please provide invoices;
• Original purchase receipts/ documentation to show proof of ownership where possible;
• Scope of repair works;
• It is mandatory to include the subject project details: start and finish dates as well as the contract price.

Once the above is received, we will determine and notify if they require a Loss Adjuster to attend and inspect damage/ the site. Please retain all damaged items if practical, any relevant items/documentation and confirm specifics of location/site where incident occurred.