Construction & Engineering

Construction & Engineering Claims Process

Making a claim with 360 Construction is simple and easy.

Claims are handled by highly efficient & professional claims teams operated by our security providers, who will help guide you through the whole claim process, including monitoring all claims on a regular basis to ensure expeditious settlement.

1. Download the relevant Claims Form from below.
2. Complete the form with all required details accurately.
3. Gather any supporting documentation necessary for your claim.
4. Attach the completed form and supporting documents in an email to the relevant addresses provided below for processing.

Forward any third-party correspondence including letters from solicitors, statements of claim, letters of demand immediately to 360 Claims:

• Do not admit liability for any incident whether verbally or in writing
• Take all reasonable steps following an incident to protect the person or property from further injury or damage
• Should any third party or their insurer/solicitor contact you, please avoid entering any conversation with them regarding the alleged incident and refer them to 360 Claims
• Obtain as much information as possible for example witness details, contact details of all parties involved
• We will determine if a Loss Adjuster or Solicitor is to be appointed, therefore please retain any relevant items/documentation and confirm specifics of location/site where incident occurred

With each claim form, you will need to attach or forward where applicable:

• Photographs of the damage
• Repair / replacement quotations or order forms
• If the damage/loss has been repaired/ replaced, please provide invoices
• Original purchase receipts/ documentation to show proof of ownership where possible
• Scope of repair works
• It is mandatory to include the subject project details: start and finish dates as well as the contract price

Once the above is received, we will determine and notify if they require a Loss Adjuster to attend and inspect damage/ the site.
Please retain all damaged items if practical, any relevant items/documentation and confirm specifics of location/site where incident occurred.